Untitled Document

Name:	Surname:	Company's name:
Position:	Education:	Email:
Production:	Date of purchasing:

Name of seller: If you purchased it from our agents , please write name of agent :

Address: Phone:

1. What is the level of your satisfaction from our technician's knowledge?

Very weak Weak Middle Good Very good Great Our product is not concluded No idea

2. How do you evaluate the culture of customer's respect and attention to customer's request from our personnel?

Very weak Weak Middle Good Very good Great Our product is not concluded No idea

3. Do you confirm whether the purchase product and services has been agreed at that time?what is the rate of your satisfaction?

Very weak Weak Middle Good Very good Great Our product is not concluded No idea

4. How is your satisfaction with appearance of Havayar productions?

Very weak Weak Middle Good Very good Great Our product is not concluded No idea

5. What about necessary training from our technician to you ?

Very weak Weak Middle Good Very good Great Our product is not concluded No idea

6. What is the level of satisfaction of rate of installing the product ?

Very weak Weak Middle Good Very good Great Our product is not concluded No idea

7. What is level of satisfaction from Havayar if you had faced problem in the purchased goods?

Very weak Weak Middle Good Very good Great Our product is not concluded No idea

8. How about level of satisfaction of result of offering service ?

Very weak Weak Middle Good Very good Great Our product is not concluded No idea

9.what do you think about quality of spare parts which you wanted ?

Very weak Weak Middle Good Very good Great Our product is not concluded No idea

10. If failed in device had been caused ,what the level of reorganization from our technicians ?

Very weak Weak Middle Good Very good Great Our product is not concluded No idea

11. How about information from our company such as advertisement ?

Very weak Weak Middle Good Very good Great Our product is not concluded No idea

12. What is level of satisfaction from product function?

Very weak Weak Middle Good Very good Great Our product is not concluded No idea

13. How about spare part's cost ?

Very weak Weak Middle Good Very good Great Our product is not concluded No idea

14. What is level os satisfaction with time of providing and supplying parts which you wanted ?

Very weak Weak Middle Good Very good Great Our product is not concluded No idea

15. What is about expert costs like wage of maintenance and etc?

Very weak Weak Middle Good Very good Great Our product is not concluded No idea

If you have any problem to fill out the above form,please contact with QA department .

Please insert your any suggestion or criticism: